Customers will sometimes ask for a special discount, usually an order for a large number of items.
| Type: | Use When: | Guide: | Template Reply: |
eBay - |
eBay customer asks for a discount on a small order | IF the order is > $50 in value. IF the order is < $50 in value. |
Custom Quote / eBay - Small Order Please send us a message if you proceed to place the order on eBay, as we will need to remove the postage price from the eBay invoice manually. |
| eBay - Large Order Discount |
eBay customer asks for a discount on a large order | IF the order is > $300 in value. |
Custom Quote / eBay - Large Order We can offer a special discount for you on such an order. The combined quote for the order is $XXX.XX, including delivery. If you wish to proceed with the order, please forward us your delivery and email address so we can forward a formal quote / invoice. Also please let us know your preferred payment method. |
| Website - Small Order Discount | Website customer asks for a discount on a small order | IF the order is > $50 in value. Offer the customer FREE POSTAGE (up to a maximum of a $20 discount / automatically applied in the website) |
Custom Quote / Website - Small Order Enter the coupon code "FS100" to apply Free Shipping on the order. |
Website - Large Order Discount |
Website customer asks for a discount on a large order | IF the order is > $300 in value. Quote the customer using the POS system, and include; - FREE POSTAGE (up to a maximum of a $20 discount / manually adjust postage in POS) - 10% discount |
Custom Quote / Website - Large Order We can offer a special discount for you on such an order. The combined quote for the order is $XXX.XX, including delivery. If you wish to proceed with the order, please forward us your delivery address and we will forward a formal quote / invoice. Also please let us know your preferred payment method. |